Updated: 14 March 2023
At ARTIS PROPERTY PTY LTD (ACN 632 572 920 ) we are committed to protecting your privacy. This policy describes how we handle the personal information we collect.

We will review and update this policy from time to time including to take account of new laws, technology, changes to our operations and the changing business environment. Updates will be published on our website.

We collect and use personal information in a number of ways such as:
• through our website
• Through our Applications (iOS And ANDROID)
• through social media
• through other business collections
What personal information do we collect?
Primarily we collect personal information when you provide it to us by interacting with our Applications and website when listing a property, searching our listings, using our contact form, [ other ] or just generally when you look around the Application and website. We also collect personal information through general business operations such as when we:
• interact with stakeholders and suppliers
• respond to general business enquiries
• undertake recruitment activities
• resolve complaints
• [ other ].

The information we collect is generally only contact information (name, address, email address, telephone number) collected directly from you or someone you have permitted to provide it to us.

We may also collect the following information:
• If you are listing a property for sale – your [property details, Purchase Price, Purchase Date, Reserve Price/Sale Price, Rental Yield. Photo’s and Floor Plans ].
• If you are enquiring about or buying a property advertised on our Application and/or website – your [Budget, search area, preapproval letters. ].

If we receive information for recruitment purposes, we might collect more detailed information about you that is relevant for assessing your suitability for a position with us.

If we request information and you do not provide it, we may not be able to deal with your enquiry, list your property or otherwise respond or interact with you in the way you wish or expect or, in the case of recruitment, to consider your application.
For what purposes do we use personal information?
We will only use the information provided for the purposes for which it was collected unless you have consented to us using, or would reasonably expect us to use, the information for a different purpose or as permitted by law.
Your contact details, including email address, may be added to our mailing list and used for direct marketing purposes, in which case an unsubscribe facility will be available.
With whom do we share information?
Personal information collected will only be disclosed to our stakeholders, personnel, contractors, suppliers, service providers, business partners, recruiters, referees, property sellers or buyers or others as you would reasonably expect for the above (or related) purposes and only otherwise disclosed as required or permitted by law.
We are not likely to disclose your personal information overseas unless you have listed a property for sale and an enquiry is made from overseas or a potential purchaser is located overseas. It is not possible to specify the countries where the recipients of information may be located.

If you communicate with us through a social networking service such as Facebook, Twitter or LinkedIn, the social network provider and its partners may collect and hold your personal information and this may be overseas. This is not controlled by us and you should review their privacy policies.

Our website may use cookies. When you look at our website, our internet server may record the following information for statistical and analysis purposes and to improve our website:
• Your server address
• Your top level domain (for example .com, .gov, .net etc.)
• The pages you accessed and the documents downloaded
• The previous site you have visited
• The type of web browser you are using.
This information is however anonymous.
Links to other websites
Our website may include links to other websites that are operated by third parties. We are not responsible for the content or operation of those websites or for any products, services or information contained in them or offered by them. You should review the privacy policy and terms and conditions of use of those websites when you visit them.

We all take reasonable steps to protect information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. However, as the transmission of data over the internet is not totally secure, we cannot guarantee the security of your data during transmission.
All personal information held electronically is kept on secure servers and protected by firewall security systems. We may also hold some personal information in hard copy. This information is subject to restricted access.

If you wish to access the personal information we hold about you or you think that your personal information is inaccurate and needs correction, please contact us at the address below. We will take reasonable steps to keep your personal information accurate, complete and up-to-date. If you have a complaint concerning your privacy please also contact us. Any complaint will be investigated by our Privacy Officer and responded to in a timely manner.

Facebook shares your name and email address to assist in creating your account profile on our app.

1. Access the “More” Section: Start by opening the Artis app on your device At the bottom of the screen, you’ll find a navigation bar. Tap on the “More” option located within this bar. This step is essential to access account-related settings.
2. Navigate to Account Settings: Once you’re in the “More” section,croll or navigate until you find the “Account Settings” option. This section contains various settings related to your Artis account, including your [Facebook, Google, and Apple] social login options.
3. Initiate Account Deletion: Within “Account Settings,” you will discover an option labeled “Delete Account.” Tap on this option to initiate the account deletion process.
4. Confirmation: After selecting “Delete Account,” the app will ask you to confirm your decision. This step is crucial to prevent accidental account deletions. Confirm your intention to proceed with the deletion.
5. By following these steps, you are taking the necessary actions to delete your account in the Artis app. Please note that the deletion process may also involve scheduling the removal of your user data, including any data associated with your [Facebook, Google, and Apple] social login, from our servers. This helps ensure that your personal information is no longer retained in our systems.

All privacy-related enquiries or complaints should be directed to:
The Privacy Officer
Artis
Email: support@artisapp.com